Cancellation/Refund Policy

Cancellation/Refund Policy


All requests for refunds must be made in writing (email) to, no later than Friday, March 26, 2021. No refunds will be made after this date. All refund requests will be subject to a $75 processing fee and will be made in the same manner payment was made. All check refunds will be processed after the conference; please allow 8 weeks for processing. All substitution requests must be in writing (email) from the original registrant.

Inclement Weather

We’re sorry, but we are not able to refund registration fees due to weather conditions. Short of a major weather catastrophe, the conference will go on as scheduled. Unfortunately, the hotel and conference facility will charge us the same, regardless of the weather. Below are a few suggestions that may or may not be applicable, depending on your point of origin, noting that safety is always the primary concern:

  • Consider using public transportation from a convenient point outside of NYC – the Hilton is easily accessible by subway.
  • Consider traveling the night before if the forecast is questionable.
  • Thursday: If you have to arrive late due to the weather, you may switch to an afternoon pre-conference workshop (on a space available basis).


We’re sorry, but we are not able to refund registration fees after March 26 due to illness. All registered attendees will receive access to the conference app. While it’s not the same as in-person attendance, the app does include materials and slide shows submitted by many presenters, which is of significant value itself.