CANCELLATION/REFUND POLICY
The NECTFL Conference will be held February 10-12, 2022, at the New York Hilton Midtown as planned. This is a 100% on-site, live conference. Conference organizers and the hotel staff are following the robust and comprehensive New York City health guidelines and safety protocols. Enjoying the conference safely is our top priority for everyone involved.
Inclement Weather
We’re sorry, but we are not able to refund registration fees due to weather conditions. Short of a major weather catastrophe, the conference will go on as scheduled. Unfortunately, the hotel and conference facility will charge us the same, regardless of the weather. Below are a few suggestions that may or may not be applicable, depending on your point of origin, noting that safety is always the primary concern:
- Consider using public transportation from a convenient point outside of NYC – the Hilton is easily accessible by subway.
- Consider traveling the night before if the forecast is questionable.
- Thursday: If you have to arrive late due to the weather, you may switch to an afternoon pre-conference workshop (on a space available basis).
Illness
We’re sorry, but we are not able to refund registration fees after January 21 due to illness. Conference attendees (Friday and Saturday) will have access to presenter-shared slideshows and materials via the conference app.
Cancellation for Other Reasons/Refunds
All requests for refunds must be made in writing (email) to info@nectfl.org no later than Friday, January 21, 2022. No refunds will be made after this date. All refunds will be made in the same manner payment was made. All check refunds will be processed after the conference; please allow 8 weeks for processing. All substitution requests must be in writing (email) from the original registrant.