Cancellation/Refund Policy

Cancellation/Refund Policy

Changes to Registration Status from Hybrid to Virtual

All participants who registered for on-site will be converted to virtual access and refunded the price difference. These attendees will be contacted and given the option to modify their registration option or cancel and receive a full refund.

Inclement Weather

We’re sorry, but we are not able to refund registration fees due to weather conditions. All registered attendees will have full synchronous and asynchronous access to all conference materials via the conference app through June 1, 2021.

Illness

We’re sorry, but we are not able to refund registration fees after March 26 due to illness. All registered attendees will have full synchronous and asynchronous access to all conference materials via the conference app through June 1, 2021.

Cancellation for Other Reasons/Refunds

All requests for refunds must be made in writing (email) to info@nectfl.org, no later than Friday, March 26, 2021. No refunds will be made after this date. All refunds will be made in the same manner payment was made. All check refunds will be processed after the conference; please allow 8 weeks for processing. All substitution requests must be in writing (email) from the original registrant.